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Useful Information

Before you go

1. Web Check-in

2. What to pack

3. Baggage

They recommend one piece of luggage/suitcase per person. They remind you that the following items are strictly prohibited: arms and munitions, explosives, fireworks and flares, compressed or liquefied gas (flammable, non-flammable, refrigerants, irritants and toxic gases) such as camping gas, flare launchers, starter pistols, infectious or toxic substances, corrosive substances, radioactive substances, and objects that could be used as weapons. It is also prohibited to carry food and drink in your hand baggage to take aboard the ship andin the cabins. Further information can be found under theheading "Security Checks".

Luggage Tag
Please attach the Costa Cruises tag, supplied with your travel documents and stating your name and cabin number, to the handle of your bag/suitcase before leaving it at the baggage drop at the port of embarkation. It will then be delivered directly to your cabin.

Hand baggage
Valuables, medicines, photographic equipment and delicate items should be carried in your hand luggage. The dimensions of your hand baggage must not exceed airlines regulations cm, in order to allow it to pass through the x-ray security checks.

Air transport
They invite you to consider the current rules regarding baggage allowance, in particular regarding the weight. Should you exceed this limit you will be required to pay an extra chargeat the airport. The contents of your hand baggage must comply with the current regulations of the countries of departure and arrival. The airline and the passenger are responsible for all luggage. Costa Cruises shall not be held responsible for any damage or loss.

Baggage insurance
Your baggage should be covered by travel insurance to the value of your personal possessions. In the event of delay, lossor damage you will need to make a claim against your travel insurance. Costa Cruises’ responsibility for baggage is limited by international conventions. See the "Booking Conditions".

4. Documents

Travel documents

After buying your cruise, you will receive the following documents:
• Cruise ticket
• Boarding Form
• Baggage tags
• Flight tickets (where applicable)
• List of purchased services

In these travel documents you will also find information on documents and visas, embarkation and disembarkation and emergency telephone numbers. You will be sent your travel documents around three weeks prior to departure, once your travel agent has confirmed your payment. For further information about the procedures and timing of sending your travel documents, please contact your travel agent.

Here you can view the following information:
• Booking memo including all purchased services
• Booking Conditions
• Insurance Conditions
• Services booked online
• Tour Order Form (to be filled in only if you do not book your excursions online)
• Form authorising Costa to charge your credit card for youronboard expenses
• Information on how to reach the ship
• Information on parking at the port or airport
• Other useful information

Passports and Visas

Please check that you possess the required passport for the chosen cruise before departure and check its validity. If guests do not possess the required documentation they will not be allowed to board the ship or be entitled to a refund for theircruise tickets.

Please note – Passports may be retained by Costa staff onembarkation and withheld for the entire duration of the cruise so they can be presented to the port authorities. Should they be required by guests, they will be temporarily handed back.

United States – Before departure please check with your travel agent and/or national authorities the expiry date of your passport and that it is compliant with the new entry procedure for the United States. For cruises featuring stops or transit in the United States, all passengers must hold amachine-readable passport. Children must also have their own machine-readable passport: inclusion on their parents' passports will not be considered valid.

According to the rules provided by the US Department of Homeland Security, which refer to the regulations of the Visa Waiver Program, Costa Cruises reminds you that:

(1)	Visitors who have a machine-readable passport which was issued or renewed before 26 October 2005 may enter the United States of America without a visa.
(2)	Visitors who have a machine-readable passport which was issued or renewed on or after 26 October 2005 and which has a digital photograph printed directly on the passport, may enter the United States of America without a visa.
(3)	Visitors who have a machine-readable passport which was issued or renewed on or after 26 October 2006 require an integrated chip containing biometric data and a digital photograph. Visitors whose passports do not meet these requirements will be required to obtain a visa to travel to the United States. As from 12 January 2009, electronic travel authorisation is required for citizens of the countries covered by the Visa Waiver Programme, including Italy.

Effective January 12, 2009 all nationals or citizens of VWP countries (Andorra, Australia, Austria, Belgium, Brunei, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Monaco, the Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom) who plan to travel to the United States for temporary business or pleasure under the VWP will be required to receive an electronic travel authorization through ESTA prior to boarding a U.S.-bound airplane or vessel. Guests, no less than 72 hours prior to travel, have to log onto the ESTA Web site at https://esta.cbp.dhs.gov and complete an on-line application.

The authorisation number will be requested at departure for the United States. All guests in possession of a valid passport issued prior to the introduction of machine-readable passports, or passports that do no meet the above requirements, require a non-immigrant entry visa for the United States. This requirement also applies to children. You can find all the information on how to obtain a US visa on the USA embassy website

Libya – For the cruises that include a stop in Libya, a valid passport is required. Minors are requested to have their own passport or be registered in their parents’ passport.

On arrival in Libya the local authorities will stamp your Passport.

Please note that your Passport should not have any Israeli stamps or visas (even if expired). Holders of passports withsuch stamps or visas and Israeli born will not be allowed toboard.

If onboard staff find such stamps or visas when checking documents prior to the stop in Libya (all passports will be withheld on embarking) the guests concerned will be told by the on-board management that they will have to disembark before the stop in Libya. In this case all costs relating to the guest’s trip home will be paid for by the guest.

Costa Cruises will arrange for the group visa required to disembark in Libya by sending the relevant authorities all Passport information at least two weeks prior to scheduled call in Libya.

For those who decide to go on the excursions, the cost of the visa is included in the excursion price. For all other guests, the cost of the visa will be added to your cabin account. For those who plan to go ashore independently, the group visa will enable you to visit the city of Tripoli only.

Asia - For India a Tourist Visa Multiple Entry is required: this visa is not obtainable on board, so Guests must get it in advance before departure, contacting the Indian Consular Authority.

For China a multiple (valid for at least 2 entries) Tourist Visa is required : this Visa is not obtainable on board, so Guests must get it in advance before departure, contacting China Consular authority.

For Sanya (China) only, Tourist transit Visa is required: Costa will take care of the necessary formalities to obtain it upon arrival in the country. You will be charged onboard for the relevant cost.

For cruises calling Singapore infant photo is required if included in parent's passport. Please double check contacting the Singapore Consular Authorities to see if you are amongst those nationalities which require a Tourist Visa.

For Vietnam a Transit Visa is required: Costa will take care of the necessary formalities to obtain it upon arrival in the country.

You will be charged onboard for the relevant cost. However, should this situation alter, Guests will be advised at the earliest possible opportunity.

Dubai and the Emirates - for cruises to and from Dubai and the Emirates it is required to hold a passport valid for at least three months after the date of your return home. However, should this situation alter, Guests will be advised at the earliest possible opportunity. Please double check contacting the Dubai and Emirates Consular Authorities to see if you are amongst those nationalities which require a Tourist Visa.

Mauritius and Indian Ocean - for all cruises to and from Mauritius and Indian Ocean guests require a passport valid for at least six months beyond period of intended stay. Please double check contacting the Mauritius Consular Authorities to see if you are amongst those nationalities which require a Tourist Visa. For Kenya and Madagascar a Transit Visa is requested: Costa will take care of the necessary formalities to obtain it upon arrival in the country. You will be charged onboard for the relevant cost. However, should this situation alter, guests will be advised at the earliest possible opportunity.

Egypt - For all cruises to and from Egypt, a passport valid for at least 6 months after the ending date of the cruise is required.

Passports for children under 15 years old
For all cruises requiring a passport, children under 15 years old must travel on their own passport or be registered on thatof their parents, except for cruises calling at or transiting inthe United States (see “United States" section). For cruises calling at Singapore, the parents’ passport must include a photograph of any child registered therein.

For cruises requiring an ID card valid for foreign travel, children under 15 years old must travel on their own passportor be registered on that of their parents.

You must check with the relevant authorities whether yourchild can travel. Acceptance of this document by the local authorities depends on the current regulations in force in the countries at which the ship calls.

If the child is not travelling with both parents, or is accompanied by people who are not his or her parents or byhis or her guardian or by anyone else registered on his or her document, please check with the relevant authorities what documentation is required for the child to travel.

Note for flights between the European Union and the United States

Under US Law and in accordance with an International Agreement between the European Union and the United States, the US Department of Homeland Security (DHS) will receive certain travel and reservation information (PNR) about passengers flying between the European Union andthe United States The DHS has undertaken to use this information primarily for the purposes of preventing and combating terrorism and other serious transnational crimes. This and other information may also be used to check whether passengers feature on the lists of people raising aviation security concerns. The PNR data will be kept for at least three years and six months and may be shared with other authorities.

5. Vaccinations

In Port

1. Embarkation

Connections to ports of embarkation
Costa Cruises offers special rates to guests wishing to travel to port of embarkation by plane or coach.

Port and airport parking
The majority of embarkation ports and airports have a special parking service. This service carries a charge and, insome cases, you may also need to book. You will find more detailed information in the travel documents.

Costa facilities
Costa Cruises has built cruise terminals in Savona and Barcelona that are managed directly by the company: comfortable, well-equipped, cutting-edge facilities that will ensure you a warm reception and make the embarkation and disembarkation procedures faster and more straight forward. Services include a bar, a children's area, an Internet point anda VIP lounge. Costa is also planning and building other cruise terminals in Italy and Europe that will offer Guests increasingly better service.

Baggage drop off
On your arrival at the port you should leave your baggage(excluding hand baggage) with the Costa staff. Guests are reminded to label all with the coloured tags provided with your travel documents. It will then be delivered directly to your cabin at no extra cost.

Document checks
Embarkation begins at the time shown on your itinerary. Your travel documents and the validity of your passport or ID card will be checked before you board. Once aboard the ship, your hand baggage will be scanned. All passengers must board the ship at least one hour before sailing.

Priority boarding
Coral and Pearl CostaClub Members staying in the suites, families with children under three years old, pregnant women and Guests with special needs are entitled to priority boarding. The staff at the Customer Services desk will provide you with all the necessary assistance.

Web Check-in
They will remind you that boarding will be faster for those Guests who have used Costa's web check-in services, because the necessary procedures will be handled online before departure.

2. Security cheks

3. Disembarkation

On board

1. Cabins and Suites

Single cabins.
Availability is limited and must be checked when booking.

Cabins: features
All cabins have their own private bathroom (with shower and toilet), air-conditioning, satellite TV, satellite telephone and direct telephone for ship calls, minibar, small safe and hairdryer.

The name of your cabin steward is shown in your cabin. All the linen you require in your cabin (sheets and towels) is supplied and changed regularly. The bathrooms are supplied with soaps and liquid soap for the shower. For environmental reasons, to limit the use of plastic, complimentary showercaps and moisturising cream are available upon request from your cabin steward.

Suites: special features
As well as the services and features common to all the cabins, guests staying in the Suites, Panoramic Suites, Grand Suitesand Samsara Suites are guaranteed the following privileges:
• Priority boarding
• Butler
• Fresh fruit every day
• Lunch and dinner served in your cabin (on request)
• Jacuzzi, with towelling bathrobe and slippers
• À la carte pillow menu
• Invitation for an exclusive cocktail with the Captain
• Priority in the choice of table and sitting in the restaurants (subject to availability)
• Opportunity to book excursions through butler

Cabin temperature
The temperature in the cabins and Suites can be manually controlled using a thermostat. If you need assistance adjusting it, your cabin steward will be pleased to help you.

Voltage on board
The power points in the cabins have an alternating current of:

COSTA DELIZIOSA, COSTA LUMINOSA, COSTA PACIFICA, COSTA SERENA, COSTA CONCORDIA: 220-115 Volts.

COSTA MAGICA, COSTA FORTUNA, COSTA MEDITERRANEA, COSTA ATLANTICA: 220-110 Volts/60 Hz

COSTA VICTORIA and COSTA ROMANTICA: 220 Volts/60 Hz.for shavers, 220-110 Volts (1200 W) in the cabin.

COSTA CLASSICA: 220 Volts/60 Hz. for shavers, 220 Volts (800W) in the cabin.

COSTA EUROPA: 220-110 Volts.

COSTA MARINA and COSTA ALLEGRA: 220-110 Volts/60 Hz. forshavers.

For safety reasons, electrical appliances may not be used in the cabins with the exception of electric shavers; ironing in the cabins is strictly prohibited. Each cabin has a hairdryer.

2. Cabin Services

3. Fun and entertainment

Shows and entertainment
During the day, the ship’s entertainment team will organise various free activities on deck or in the lounges and anyone can join in. In the evening there is music in the lounges and shows at the theatre staged by professional artists. You can also play bingo at an extra charge. A complete list of all activities can be found in Today, the daily programme. The entertainment activities are organised by multilingual staff.

Entertainment for children and teens
From morning to evening the entertainment staff will keep your children occupied (they must be independent and toilettrained) giving you plenty of time to enjoy your cruise in peace, and if you wish, when you go on shore excursions. Costa's entertainment staff is available to look after your children and teens between 3 (even if their birthday is during the cruise) and 11 years old every day from 9.00 a.m. to 11.30p.m. A collective babysitting service is also available at the Squok Club from 11.30 p.m. to 1.30 a.m. on request. These times may be subject to slight variations depending on the cruise programme. In some periods this service may be more limited – times will be advertised on board. This is a collective service and is free of charge. There are four Clubs: Mini, from 3 to 6 years old; Maxi from 7 to 11; Junior from 12 to 14; and Teen from 15 to 17. The Teen Junior Club is active during certain periods only. Club activities may vary according to ship and the number of participants. There is no child-minding or entertainment service for children under 3 years old.

6 months–3 years
The ships are ideal for parents with babies and small childrenin strollers, due to their roomy lifts and cabins, wide outerdecks, and obstacle-free promenades and corridors. Under-3s also have boarding priority and are allowed to use the rooms and toys of the Squok Club, always accompanied by a parent(in low season or at off-peak times). On request, subject to availability: cots and cradles, baby baths and bottle warmers in your cabin, baby foods prepared in their kitchens, highchairs at the restaurant.

Art on board
The lounges, cabins and suites of all Costa ships are adorned with works of art, sculptures and graphical works by famous Italian and international artists. Some ships also have their own art galleries and regular auctions allow passengers the chance to purchase works of art.

Library
There is a library on board with a selection of books in several languages. Borrowing is free. Opening times are listed in Today.

Casino
There is a casino on every Costa ship with slot machines, roulette and other gaming tables. According to international law the casino is only open when the ship is at sea and entryis permitted to adults only. You cannot use your Costa Card when placing bets.

Grand Prix Simulator
Costa Concordia, Costa Serena, Costa Luminosa, Costa Pacifica and Costa Deliziosa offer you the chance to experience the thrill of driving a real Formula One racing car on tracks modelled on the best circuits in the world. You can choose between different tracks and levels of difficulty and monitor your placing and the race information on the screen.

4D Cinema
Costa Deliziosa and Costa Luminosa also boast a 4D Cinema,where you can enjoy spectacular special effects devised tostimulate all your senses. The seats move according to the action on screen, then there are sounds, lights and images, all combined to create a truly unique experience.

Golf Simulator
Designed for golfers of all levels, the Golf Simulator on Costa Deliziosa and Costa Luminosa is the most advanced on board any cruise ship, featuring 37 different virtual courses and a 90m² outdoor putting green.

Roller skating rink
Costa Deliziosa and Costa Luminosa also boast a roller skating rink on the outside deck, allowing you to discover the thrill of skating with the sea and the sky as a backdrop.

Recording Studio
Costa Pacifica boasts a recording studio with sophisticated equipment, where you can sing your favourite song recorded over music on a souvenir CD, with the assistance of a specialist sound engineer.

4. Shopping and Services

Onboard shops
Remember to visit the onboard shops where you can buy perfumes, clothing, accessories, cosmetics, jewellery, watches, souvenirs etc. The series of Costa Books is also available aboard. Your purchases can be made at duty-free prices on almost all cruises. The shops are open when at sea.

Photographs and Photo Shop
The ship’s photographer is present at all the most important events and sometimes also during shore excursions. You will be photographed often, but remember that there is no obligation to buy. You can view all the photographs at the Photo Gallery, or ask to see them at the modern Kodak Kiosk, where you can choose your favourites. On some cruises camera men will film various scenes of life onboard, so that you can purchase a mini-film as a unique holiday memento. At the Photo Shop, passengers can also have their portraits taken, print out their own photos, buy digital devices(cameras, mobile phones, etc.), TIM phone cards and postcards. A postal service is also available.

Internet Point
Each of the ships in the Costa fleet has an Internet Point with satellite connection to the Internet. You can connect to the Internet and make payment using your Costa Card. You can surf the web, check and send e-mails, chat online and send greeting cards even while at sea. You can surf the Costa Cruises website for free.

Information / Customer Service Desk
The information desk is situated in the ship's main hall and is open 24 hours a day to answer any queries you may have and to change cash or Traveller’s Cheques.

Laundry, Ironing And Dry Cleaning
There is a rapid laundry, ironing and dry-cleaning service onboard. Laundry bags and a price list can be found in your cabin. For safety reasons ironing in the cabins is strictly prohibited.

Deck chairs and sun loungers
These are found on the outside decks. They would request that you do not leave personal possessions on them when not using them. Towels are also available by the swimming pools and should be left in the special containers after use. The use of sun loungers, deckchairs and towels is free of charge.

5. Shore excursions

The organised shore excursions are scheduled to fit in withthe ship’s sailing times. They are optional and can only be purchased on board the ship, although they may be booked prior to departure (up until approx. 10 days before sailing). Space is limited on some excursions (particularly those in Northern Europe), so they recommend booking in plenty of time. The excursions are not refundable. The price includes transport, a guide in the ports in the languages offered, and entry to museums and monuments, unless otherwise stated in the relevant excursion descriptions. Meals and drinks are only included in the price when explicitly indicated. The tour schedule and prices maybe altered without prior notice by the organiser at any timebefore the excursion takes place. Excursions will only takeplace if a minimum number of participants has been reached. If there are too few people the excursion will be cancelled and payment will be refunded, without any form of compensation. Some excursions may not be suitable for guests with mobility problems.

Discount for children and teens
Children aged 4–14 receive the following discounts:
• 30% off shore excursions in the Mediterranean and Northern Europe
• 25% off shore excursions in Dubai and the Emirates, FarEast, Indian Ocean, South America and South American transatlantic cruises
• 10% off shore excursions in Canada and the United States, Caribbean and Caribbean transatlantic cruises. Childrenunder 3 years old on a shore excursion with a parent travel free of charge (no seat is allocated).

Purchases made during port calls*
Items purchased during the cruise (rugs, jewellery, merchandise exceeding a certain value, etc.) may be subject to customs duty in the Guest's country of residence or in the port of disembarkation. Please remember that Costa Cruisesdoes not collect customs duty on behalf of Guests and is not able to estimate the amount payable. Consequently, Guests must pay any customs duty themselves in order to clear customs and Costa Cruises will not be liable for any form of compensation. It is prohibited to carry food and drink aboard the ship in your hand baggage or keep it in your cabin. Further informationcan be found in the section "Security Checks".

6. Fitness and Beauty

7. Health

8. Food and Restaurants

Restaurants
The onboard restaurants and buffets offer a rich and varied selection of Italian and international dishes. The buffets include special ethnic sections with specialities from the destinations visited. Each day the restaurant menu includes appetisers, starters, main courses of meat or fish, side dishes,salads, cheese, desserts and ice cream. Vegetarian menus and dishes for those with special dietary requirements are also available.

Breakfast
Enjoy breakfast in your cabin, at the buffet restaurant or in the restaurant (free seating arrangements). For early birds, coffee and croissants are served at the bar from dawn.

Lunch
At the buffet restaurant or with waiter service in the restaurant.

Dinner
At the restaurant with waiter service and your own reservedtable.

Booking a table for dinner
All guests will have a table assigned to them for the duration of the cruise. Please specify at the time of booking any requirements regarding position or number of diners.
Confirmation of your reservation will be found in your cabin. There are two sittings for dinner, at the following approximatetimes:
• First sitting – 7 p.m.
• Second sitting - 9 p.m.
However please check the times in the Today daily programme. Smoking is prohibited in the restaurants.

Special dietary requirements
These can be catered for if requested and agreed on when booking (for sufferers of diabetes, people with gluten intolerance etc.). Costa works together with the AIC (Italian Celiac Association) on a special project to facilitate gluten freeeating away from home, by checking the suitability of all the ingredients and dishes destined for its menu for celiac sufferers.

Gala dinners and other gourmet events.
The gala dinner is a special occasion offering a gourmet menu, an elegant and festive atmosphere, and the presence of the Captain and his Staff (subject to availability). Numerous special gourmet events also take place during each cruise. They include the spectacular and mouth-watering Midnight Buffet, with a trip around the kitchens, and the Al Fresco Buffet on the swimming-pool deck with the spectacular ice sculptures (depending on the season). There are also many themed Buffets dedicated to the ports visited as well as midnight surprises in the lounges. Special menus are also served at Christmas, New Year and Easter.

Club Restaurants
For a small additional charge you can enjoy the gourmet experience offered by the exclusive and sophisticated Club Restaurants aboard Costa Deliziosa, Costa Luminosa, Costa Pacifica, Costa Serena, Costa Concordia, Costa Magica, Costa Fortuna, Costa Mediterranea, Costa Atlantica, Costa Victoria, Costa Europa and Costa Allegra. They are open every evening from 7.30 to 9 p.m., unless otherwise indicated on board. You can book your dinner on their website or onboard the ship at the interactive kiosks or the Information Desk. There is an extra charge in addition to the cost of the drinks, plus a 15% service charge.

9. Wines, Bars and Drinks

10. Methods of payment on board

Costa Card
Aboard the ship you will receive a personal Costa Card which will automatically identify your name on the boarding list. During the cruise you will need to use it when making purchases in the onboard shops and to pay for any extra services (except bets at the Casino’s tables).
Using your Costa Card will enable you to enjoy your holiday without needing to worry about having enough cash on you for your daily expenditure aboard the ship. Purchases will be automatically added to your cabin account, which must then be settled at the end of the cruise in cash or by credit card (or cheque – see "Personal cheques" section). Guests who do not register their credit cards will be asked to provide a deposit to cover their onboard expenses within 48hours of embarkation.
The minimum deposit will be 150 euros or 150 US dollars perperson, depending on the currency used on board. If onboard expenditure exceeds the deposit, a further deposit will be requested. Total expenditure will be calculated at the end of the cruise and, if applicable, Guests will be refunded what remains of their deposit.

Credit cards
They have introduced a credit card service, for which you may register at the beginning of your cruise. You can register your credit card using the interactive kiosks or at the Customer Service Desk. This service will allow you to receive your bill in your cabin and, unless you state otherwise, it will be charged to your credit card automatically, subject to daily authorisation by the credit card systems.
The following credit cards are accepted on board: American Express, VISA, MasterCard. Electronic, prepaid cards and debitcards (e.g. Visa Electron and Poste Pay) are not accepted. You can tell if your card is electronic because the numbers onthe card are printed rather than raised.
They suggest that you check with your bank before departure.

Foreign currencies
They remind you that the euro is the legal currency aboard the ships, except for Caribbean cruises on Costa Fortuna and Costa Atlantica departing from Fort Lauderdale; South American cruises; Spring transatlantic cruises departing from South America; and Far Eastern mini cruises aboard Costa Romantica and Costa Classica, in which case it is the US Dollar. Cash and Traveller's Cheques can be changed aboard the ship at the Bureau de Change at the Information Desk. It is open at the times indicated in Today, and is normally closed when the ship is in port. They remind you that they do not provide credit card cash advances, so they suggest you bring sufficient local currency or Traveller's Cheques for shore excursions.

Tipping
You are neither required nor expected to tip on board.

11. Service Charge 2009

12. Service Charge 2010

13. Special needs

14. Other information

Pregnancy
Women up to their 24th week of pregnancy may travel by air provided a Doctor’s Certificate is made available. Passengers are not permitted to travel if they have entered the 25th week of their pregnancy, or are otherwise unfit to travel due to their pregnancy or as a result of child birth. Please note that the ship’s medical facilities are limited for treating pregant women and newborn infants.

Animals
It is forbidden to bring animals of any species or size aboard the ships, with the sole exception of service animals for disabled Guests (subject to notification at the time of booking).

Smokers
Smoking is strictly forbidden in the theatres, restaurants and buffets (indoor areas), corridors, halls, lifts and stairwells. There are areas reserved for smokers in the lounges. Pipes and cigars may only be smoked in designated areas. In order to avoid creating fire hazards, please remember to extinguish cigarettes in the ashtrays provided and never throw lit cigarettes overboard.

Costa Training Schools
The great tradition of hospitality for which the company is renowned is now even greater due to the training they offer their staff at the Costa schools in Genoa, the Philippines, India, Indonesia, Brazil and Peru.

Daily news
Provided that there is satellite reception, a newspaper is printed and distributed on board with the main news from around the world.

Children and Infants Policy
They would like to remind you that children under the age of 18 may not travel unaccompanied on board the ships and babies will not be permitted to sail if they are less than 6 months old on the first day of the cruise. The minimum age limit is 12 months for transatlantic cruises and cruises of 15 days or more.

Mail
Postcards are on sale in the Photo Shop, which also offers a postal service.

Holy Mass
There is a chapel and a priest on board all the ships. Religious services are Roman Catholic.

15. Telecommunications

Mobile phones
Costa’s partnership with TIM means all its ships are covered by its “GSM on the ship” service allowing you to send and receive calls and text messages even at sea. This service is available to TIM clients; other mobile networkusers can purchase a Tim Card and subsequent top-up cards(prior to departure if they want to keep and use their samephone number). Go to the Photo Shop for further information or to buy TIM and phone top-up cards. For further information call TIM Customer Service by dialling 119 (free from Italy and aboardthe ship) or visit the website www.tim.it

Satellite link
On board you can make phone calls from your cabin via satellite connection or send and receive faxes. Ask at the Information Desk for details. For telephone and fax communications from shore to ship, the caller must dial the code for the oceanic area the ship is in followed by the ship's satellite number, as shown in the table below.

Satellite area	Code
SNAC (Single Network Access Code)	Tel./Fax 00870 (Dubai and the Emirates, Transatlantic cruises)
EAST ATLANTIC OCEAN	Tel./Fax 00871 (Mediterranean, North Europe, South America and Transatlantic cruises)
PACIFIC OCEAN	Tel./Fax 00872 (Far East)
INDIAN OCEAN	Tel./Fax 00873 (Far East)
WEST ATLANTIC OCEAN	Tel./Fax 00874 (Caribbean and South America)

Ship	Telephone	Fax
COSTA DELIZIOSA	No number available	No number available
COSTA LUMINOSA	No number available	No number available
COSTA PACIFICA	No number available	No number available
COSTA ROMANTICA IBCR	324798187	324798188
COSTA CLASSICA ICIC	324798182	324798184
COSTA ALLEGRA ICRA	324798190	324798193
COSTA VICTORIA IBLC	324798199 324798214	324798197
COSTA ATLANTICA IBLQ	324798083 324798090	324798085 324798092
COSTA EUROPA IBCE	324799292	324799295
COSTA FORTUNA IBNY	324799770 324799780	324799776
COSTA MEDITERRANEA IBCF	324799684 324799679	324799685
COSTA MAGICA IBQQ	764029390 764021467	764029391
COSTA CONCORDIA IBHD	764604939 764604943	324700542
COSTA MARINA IBCN	324798229	324798232
COSTA SERENA ICAZ	761114781 761114785	761114779

N.B. In order to avoid wasting time trying to track down the guest you wish to speak to, send a fax before calling with the details of when you will call. The numbers listed above are subject to change. For any updates please call their freephone number.


Note : Images shown are for guidance purposes only and may differ from actual conditions.	Return to top