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SuperStar Aquarius

Discover the magic when you cruise onboard the SuperStar Aquarius and experience new sights and sounds when you sail the 50,760 gross ton ship.

Star CruisesType of cruises

SuperStar Aquarius Superstar Aquarius Informations

  1. Please ensure that you bring along the proper travel documents for your cruise.
  2. An international passport with a minimum validity of six months from the date of sailing is required for international cruises while domestic cruises require a government photo identity card.
  3. (Any child whose travelling document is attached to the parent’s passport must travel with the parent).
  4. For domestic routes, the child’s original birth certificate is required.
  5. For all destinations cruise, international passport with work permit / employment pass / student pass / immigration card is required.
  6. You may also need to obtain visas for certain countries on your cruise itinerary and Star Cruises advise that you contact your travel agent for details and assistance.
  7. Guests without proper documentation will be denied boarding. Please ensure that you bring your Cruise Ticket or Confirmation Slip and Passage Contract with you to embark the ship.
  8. Guests have to ensure that they bring along their international passport, original birth certificate and Confirmation Slip in exchange for their access cards to embark the vessel.
  1. What’s Included In My Cruise Fare?
    Just about everything - your accommodation, meals in designated outlets, entertainment and many onboard activities are all part of the fare.
  2. What’s Not Included In My Cruise Fare?
    Optional shore excursions, alternative dining, selected shows / entertainment, items of personal nature such as beverages, telephone calls, facsimile or e-mail services, shop purchases, laundry, beauty treatment, hairdressing and massage services, medical services, port charges, fuel charges, insurance, government taxes and fees are not included in the fare.
  3. Passage Restrictions
    Passage for a pregnant woman will only be permitted before her 24th week of pregnancy at the time of sailing.
  4. Vaccination
    At the current time, no vaccinations are compulsory for any Star Cruises destination. However, guests may wish to consult their doctor to make sure their immunisation records are up-todate or if any further vaccinations are required in those countries that are in their cruise itinerary.
  5. Clothing
    Smart casual attire is suitable for most occasions. For your dining pleasure as well as for other guests, elegant casual attire is required during dinner at fine dining restaurants such as Bella Vista onboard SuperStar Virgo. However, a lounge suit or jacket and tie for men, and an evening dress for ladies, are recommended on gala nights.
  6. Currencies
    Most foreign currencies are accepted onboard at prevailing exchange rates. The onboard currency will be that of the country where the ship is based (E.g. Singapore dollars for cruises out of Singapore, Hong Kong dollars for cruises out of Hong Kong). Most major credit cards (Amex / Visa / Diners / Masters / JCB) are accepted, along with travellers cheques, but not personal cheques.
  7. Physically Challenged Guests
    Most areas onboard Star Cruises vessels are accessible to the physically challenged. There are also cabins for the physically challenged, with wider doorways and larger bathrooms with grab bars and folding shower seats. The ship also provides wheelchairs for emergency purposes.
  8. Luggage
    For your comfort and convenience, Star Cruises recommend that each guest take no more than one suitcase and one hand baggage. These must fit comfortably in your cabin as no baggage will be stored in the ship’s hold. Your total baggage weight should not be more than 30kg.
  9. Check-in baggage will be delivered to the respective cabins no later than 60 minutes after sailing. Guests who do not receive the luggage by this time may contact the Concierge onboard.
Upon arrival at the check–in area, please present your Confirmation Slip to the staff present and proceed to one of the colour coded carpets that correspond to the following:
  1. Yellow for Admiral Class, red for Balcony Class* and blue for World Cruisers.
  2. If you’re an Admiral Class guest, Star Cruises Guest Services Co-ordinator will meet and assist you with the check-in.
  3. For Balcony Class* guests, it is best that you check in together with your family, relatives and friends if everyone is cruising on Balcony Class to enjoy priority embarkation
  4. Please note that if you are booked on Balcony Class* while your family, relatives and friends are sailing as World Cruisers, it is not possible to check-in on their behalf and neither will they enjoy priority check-in or boarding As there may be a large number of World Cruiser guests checking in it is advised that only one person check in on behalf of the rest of the group but please ensure that you have all their passports and proper travel documents ready.

    *Note : Balcony Class is available on SuperStar Virgo & SuperStar Aquarius only.

  5. While waiting to check-in Star Cruises's staff will check your passport for validity and visas (if required) as a pre-check-in procedure to expedite the check-in process.
  6. Please present your passport / government photo ID and Confirmation Slip at the counter where you will be given an Access Card. Your Access Card is important as it serves as a boarding pass, cabin key and charge card onboard. Upon receipt of your Access Card, you should sign it immediately like any credit card.
  7. Admiral Class, Balcony Class and World Cruiser guests will receive Yellow, Red and Blue Access Cards respectively.
  8. Please note that your passport will be kept by our Embarkation section onboard during the cruise and returned to you at the end of the cruise.
  9. Have the relevant immigration forms completed together with your passport during check-in. For your comfort and convenience, Star Cruises recommend that each guest take no more than one suitcase and one hand baggage. These must fit comfortably in your cabin as no baggage will be stored in the ship’s hold. Your total baggage weight should not be more than 30kg.
  10. Check-in baggage will be delivered to the respective cabins no later than 60 minutes after sailing. Guests who do not receive the luggage by this time may contact the Concierge onboard.

Boarding
  1. Guests will need to pass through security screening and present their Access card prior to boarding.
  2. Those cruising with children may hold their Access Cards on their behalf.
  3. As embarkation procedures may change and vary from port to port please follow the directions of the crew and signage to embark the ship.
  4. Upon entering the ship please hand your Access Card to the crew to ‘swipe’ and ‘encode’ your cabin details and record your presence onboard.
  5. Please do not walk through without ‘encoding’ as you will not be able to gain access to your cabin. Remember to swipe your access card whenever you leave or enter the ship.
  1. Accommodation
    Choose from a wide range of well appointed suites and staterooms that include staterooms with balcony on ships like SuperStar Virgo and SuperStar Aquarius. Suite occupants enjoy priority check-in and will be accompanied onboard by Guest Services staff while luggage will be sent directly to the cabin.
  2. Dining
    You can enjoy up to 6 meals a day which are included in the cruise package at the main dining restaurants or dine at its alternative restaurants which includes the Taj, a fully certified 'Halal' outlet on SuperStar Virgo at moderate charges.

    Please present your Access Card when entering any restaurant for verification purposes.

    The restaurants have ample seating to accommodate all guests over the dining periods. However, to avoid any congestion, you may wish to eat earlier or later during the meal period.

    There is a nominal corkage charge if you bring your own alcoholic beverage to any of the dining outlets.

  3. Gala Dinner
    Guests are advised to book early for their gala dinner seating in their choice of restaurant to avoid disappointment.
  4. Entertainment
    A wide spectrum of entertainment which includes exciting live cabaret shows, discotheques, karaoke and card rooms, video games, organised activities and deck games are available onboard.
  5. Recreation
    You’ll enjoy truly pursuits from the active workout at the gym or a game of basketball to something more relaxed like the jaccuzi, pool and sauna.
  6. Swimming Pool
    For safety reasons, please do not leave your child unattended and guests are advised to take additional precautions while swimming. As towels are available provided at the poolside, please refrain from bring any from the cabin.

    The use of the swimming pools and Jacuzzis are for adults and teenagers over the age of 12 years only while there are also children’s swimming pools and Jacuzzis on certain vessels.

    All users of the pools and Jacuzzis must wear proper swimming attire.

  7. Beauty Services
    Hairstyling and beauty services are available
  8. Shopping Onboard
    You may purchase most items ranging from luxury duty-free items and souvenirs to daily necessities like sunscreen and toiletries at outlets like the * Ports O'Call and *Star Boutique.
    *Outlets may differ from vessel to vessel.
  9. Photo Gallery
    Guests can view photographs taken during the cruise for available for purchase.
    *Outlets may differ from vessel to vessel.
  10. Shore Excursions
    Star Cruises's friendly crew at the Reception or the Shore Excursion Counter will be happy to explain the different options available at each port of call. You may join one of the pre-arranged tours or opt for free and easy on your own. As seats per tour are limited it is best to pre-book your shore excursion.

    For shore visits, casual wear and comfortable walking shoes or sandals are recommended while suitable beachwear are ideal for island excursions.(Skimpy beachwear is inappropriate in Muslim countries). Bring sports or gym attire if you are planning to play golf, tennis or workout.

    During shore visits, however, it is wise to avoid consuming tap water or drinks with ice from street vendors.

  11. Child Care / Children's Activities*
    Star Cruises Child Care Centres provide fun activities for the young ones under the care of our staff. A baby-sitting service is also available at a nominal charge.

    If your kids are old enough to look after themselves, Star Cruises have plenty of facilities and activities to keep them occupied and entertained. Please check with the respective Child Care Centre for detailed programmes.

    Facilities vary from vessel to vessel.

  12. Medical Facilities

    In the event of minor accidents, inconveniences and emergencies while at sea, there is a fully qualified physician and a team of nurses onboard to assist. The clinic is open daily at posted hours.

    Emergency medical attention is available around the clock by contacting the Reception. Basic medicine with your doctor’s prescription are also available.

  13. Star Navigator
    The Star Navigator is a daily bulletin that takes you through entertainment, dining and other activities onboard.
  14. Language Onboard
    Star Cruises multi-lingual crew hail from over 40 nations and all of them speak English. But you will almost certainly find someone who will be more than happy to chat with you in your own language.
  15. Laundry
    Star Cruises offer complete laundry and valet services at a nominal charge.
  16. Room Service
    Continental breakfast and snacks are available throughout the day at nominal charges.
    *Cabin Service varies from vessel to vessel.
  17. Safe Deposit Box
    Safe deposit boxes are available free of charge in some cabins and at the Reception.
  18. Smoking
    Smoking is permitted on open decks and at designated public areas only.
  19. Telephone Calls / Facsimile / E-mail
    There is a charge for using the satellite network for telephone and facsimile services or e-mail. You may call from the Reception or dial direct from your cabin. There are instructions in all cabins. Alternatively, you may contact Star Cruises operator for assistance.
  20. Tipping
    Your smile is the most valuable return you can give the friendly crew. Star Cruises have a ‘No Tipping’ policy onboard.
  21. Wake Up Call
    Please contact our operator to arrange for a wake-up call.
  22. Electrical Outlets
    Power outlets in the cabins provide 110V or 220V power with 2-pin and 3-pin sockets.

    Bathroom power points provide both 110V and 220V power and travel adaptors are available from Housekeeping. *Power outlets vary from vessel to vessel.

  23. Water
    The water onboard is perfectly safe for drinking. Hot water can be delivered to your stateroom by Housekeeping at your request.
  1. Cashless System
    Your Access Card functions as a charge card and stateroom key onboard the vessels.

    You will be able to use this card onboard when you patronise any of the food and beverage and service outlets as cash is not accepted in any of Star Cruises outlets.

    Please ensure that you sign your name at the back of the card as a verification for Star Cruises's staff and present it to Star Cruises Service crew when you want to settle your bill.

    There is an initial credit limit for your Access Card which may be increased by presenting your credit card for verification at the Reception.

    Major credit cards (VISA / Master / JCB / AMEX / Diners) are accepted with a specified floor limit.

  2. Children's Credit Barring
    Should you wish to limit or bar the use of your children’s Access Cards for purchases, please have them re-encoded at the Reception. Otherwise, your children may sign for any facilities or purchases and you will be liable for those charges.
  3. Access Card Loss
    Please report the loss of your Access Card immediately to the Reception where a new one will be issued and the former invalidated. This will prevent any liability for charges incurred on the lost card.
  1. As safety is Star Cruises’ number one priority Star Cruises requires you to attend the safety drill on the first day of the cruise. This consists of a general briefing on the safety equipment, guidelines and procedures that you should follow in the unlikely event of an emergency.
  2. Please note that heating elements, hotplates and electric irons are not allowed onboard.
  3. A Muster Station is an assembly point where you should proceed to in the event of an emergency. Its location can be found on your Access and there is also a sign at the back of your cabin door that shows you the direction to your Mustar Station.
  4. Please watch the in–house passenger safety video for more information.

Conduct
  1. The Captain reserves the right to evict guests from the ship in cases where their conduct affects the safety and comfort of other guests. In these instances, Star Cruises accepts no liability or other expenses incurred by these guests.

    When returning to your cabin late at night, please be considerate of others who may have retired early and do not allow your children to run up and down the cabin corridors.

  1. Disembarking During Your Cruise
    There may instances where you would need to be complete certain documentation to enable you to disembark at some ports of call. Star Cruises will hand out these documents as necessary. If you encounter any difficulty in filling in the forms, Star Cruises's crew will be happy to assist you.
  2. Bill Settlement / Star Express Check Out
    Star Cruises suggests settling your account the night before or at least three hours prior to disembarkation.

    Alternatively, you may opt for the "Star Express Check-out" by completing the necessary forms and handing them to the Reception during the cruise for itemized billing to be sent to the cabin. Cruisers are encouraged to use this facility for a hassle free disembarkation.

  3. Passport Collection
    You may collect your passport at the end of the cruise by presenting your Access Card / government photo identity card. If you want to collect passports on behalf of your family and friends, you need to have their Access Cards. Children who have their own passport or identification document and who cannot sign must be accompanied by their guardian / parents.

    Details of collection time and venue will be printed in the Star Navigator found in every cabin or at the Reception. Please refer for details.

  4. Baggage Assistance
    Should you require assistance to unload your baggage from the ship, please leave your baggage with name clearly written on the luggage tag outside your cabin door as advised in the disembarkation notice which will be placed in your cabin. Your luggage will be collected and delivered to the luggage collection area of the respective port of disembarkation.

    It’s time to say goodbye and Star Cruises hopes you enjoyed your cruise. To make your disembarkation as smooth as possible , guests will be ushered out in staggered groups. Please gather at your designated waiting area to await your turn to disembark.

  5. At the End of Your Cruise
    At the end of your cruise, please complete the Guest Feedback Form. Star Cruises takes all comments seriously to improve their services commend Star Cruises's crew and to better serve you in the future.

Immigration Requirements

VISA Requirements to enter Singapore

Foreigners holding travel documents issued by the following countries will require a visa to enter Singapore :

• Afghanistan • Pakistan
• Algeria • Saudi Arabia *
• Bangladesh * (Except Diplomatic / Official passport holders) • Somalia
• Commonwealth of Independent States *
(Except Diplomatic / Official / Service passport holders for a stay of up to 30 days)
• Sudan
• Egypt • Tunisia * (Except Diplomatic / Official passport holders)
• India * (Except Diplomatic / Official passport holders) • Yemen
• Iran • Holders of Hong Kong Document of Identity
• Iraq • Holders of Macao Special Administrative Region (MASR) Travel Permit
• Jordan * (Except Diplomatic / Official passport holders) • Holders of Palestinian Authority Passport
• Lebanon • Holders of Refugee Travel Document issued by Middle East Countries.
• Libya • Holders of Refugee Travel Document issued by Middle East Countries.
• Myanmar * (Except Diplomatic / Official passport holders) • Holders of Temporary Passport issued by United Arab Emirates.
• Nigeria * (Except Diplomatic / Official passport holders)
People's Republic of China
(Except Diplomatic / Service / Public Affairs passport holders for a stay of up to 30 days)

Notes:
* Holders of Diplomatic / Official passport are exempted from visa requirements.
* Commonwealth of Independent States (CIS) = Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan

Remarks: Above information are for reference only and subject to change without prior notice.

Malaysia Immigration Regulation

1. Foreigners holding travel documents issued by the following countries will require a visa to enter Malaysia :

  • Afghanistan
  • Bangladesh
  • Bhutan
  • China / PRC
  • Hong Kong (Certificate of Identify)
  • Hong Kong (Document of Identify)
  • India
  • Myanmar
  • Nepal
  • Niger
  • Nigeria
  • Pakistan
  • Senegal
  • Singapore (Certificate of Identify)
  • Sri Lanka
  • Taiwan

2. Foreigners holding travel documents issued by the following countries require visa and entry via airport only to enter Malaysia :

  • Angola
  • Burkina Faso
  • Burundi
  • Cameroon
  • Cape Verde
  • Chad
  • Congo Republic
  • Cote D'ivoire
  • Djibouti
  • Equate Guinea
  • Ghana
  • Liberia
  • Madagascar
  • Mali
  • Mozambique
  • Rwanda

Visitors from the following countries may enter Malaysia with Social Visit Pass for a period of 2 weeks :

  • Iran
  • Iraq
  • Libya
  • Macao Travel Permit
  • Macao Portugal (Certificate of Identify)
  • Palestin
  • Syria

Visitors from the following countries may enter Malaysia with Social Visit Pass for a period of 1 month :

  • Armenia
  • Antigua & Bermuda
  • Azerbsijian
  • Bahamas
  • Barbados
  • Belarus
  • Belize
  • Bermuda
  • Benin
  • Bolivia
  • Botswana
  • Brunei
  • Bulgaria
  • Cambodia
  • Chile
  • Colombia
  • Costa Rica
  • Cyprus
  • Dominica
  • Equador
  • Elsavador
  • Estonia
  • Fiji
  • Gambia
  • Georgia
  • Ghana
  • Greece
  • Grenada
  • Guyana
  • Guatemala
  • Haiti
  • Hong Kong (Sar & Bno
  • Honduras
  • Indonesia
  • Nepal
  • Jamaica
  • Kenya
  • Kiribati
  • Kazakhstan
  • Latvia
  • Lesotho
  • Lithuania
  • Malawi
  • Maldives
  • Macedonia
  • Malta
  • Macao Sar
  • Mexico
  • Moldova
  • Monaco
  • Nauru
  • Namibia
  • Mongolia
  • Nicaragua
  • North Korea
  • Panama
  • Papua New Guinea
  • Paraguay
  • Philippines
  • Portugal
  • Russia
  • Sao Tome & Principe
  • Seychelles
  • Sierra Leone
  • Singapore
  • Solomon Island
  • Somali
  • St Kitts & Nevis
  • St Lucia
  • St. Vincent
  • Sudan
  • Suriname
  • Swaziland
  • Slovania
  • Tadjiskistan
  • Tanzania
  • Thailand
  • Tonga
  • Trinidad & Tobago
  • Tuvalu
  • Uzbekistan
  • Ukraine
  • Vietnam
  • Venezuela
  • Vanuatu
  • Western Samoa
  • Zambia
  • Zimbabwe
  • Zaire
  • Other nationality than the above

Visitors from the following countries may enter Malaysia with Social Visit Pass for a period of 2 month :

  • Turkey
  • Turkmenistian

Visitors from the following countries may enter Malaysia with Social Visit Pass for a period of 3 month :

  • Albania
  • Algeria
  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Bosnia Herzegovina
  • Brazil
  • Canada
  • Cuba
  • Czech Republic
  • Egypt
  • Finland
  • France
  • Germany
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Japan
  • Jordan
  • Kirghiztan
  • Kuwait
  • Lebanon
  • Lienchesten
  • Luxembourg
  • Morocco
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Peru
  • Poland
  • Qatar
  • Romania
  • Saudi Arabia
  • South Africa
  • South Korea
  • Spain
  • St Vincent
  • Sweden
  • Switzerland
  • St Marino
  • Tunisia
  • United Arab Emirates
  • USA
  • Uruguay
  • United Kingdom
  • Yemen

Remarks

  • Malaysia Passport - International Passport (Red Cover) uses to travel at any country except Israel.
  • Visas are issued by Malaysian Diplomatic Missions abroad. In countries where there is no Diplomatic representative of Malaysia, the British Consulate acts on behalf of Malaysia.
  • For Israel & Yugoslavia - The Special approval only can be applied / obtained from Ministry of Home Affairs, Malaysia.

The above regulation are subject to changes by the Malaysian Authorities.

Remarks: Above information are for reference only and subject to change without prior notice.

Thailand Immigration Requirements

List of countries with Visa Exemption to stay of Maximum 30 days in Thailand :

  • Australia
  • Austria
  • Argentina
  • Bahrain
  • Belgium
  • Brunei
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong/SAR
  • Indonesia
  • Iceland
  • Ireland
  • Israel
  • Italy
  • Japan
  • Kuwait
  • Luxembourg
  • Macao/SAR
  • Malaysia
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Philippines
  • Portugal
  • Qatar
  • Russia
  • Singapore
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • United Sates of America
  • Vietnam

Remark : All other countries except above listed need VISA prior to arrive in Thailand

List of countries with Visa Exemption to stay of Maximum 90 days in Thailand :

  • Brazil
  • Chile
  • South Korea
  • Peru

The following visitors with Official & Diplomatic Passports may Thailand for a maximum period of 30 days without having to apply for a visa :

  • PRC / China
  • Cambodia (Diplomatic only)
  • Laos
  • Mongolia
  • Myanmar
  • New Zealands

The following visitors with Official & Diplomatic Passports may Thailand for a maximum period of 90 days without having to apply for a visa :

  • Argentina
  • Austria
  • Belgium
  • Bhutan
  • Brazil
  • Chile
  • Czech Republic
  • Croatia
  • Germany
  • Hungary
  • Israel
  • Italy
  • India
  • Japan
  • Liechtenstein
  • Luxemburg
  • Malaysia
  • Mexico
  • Nepal
  • Netherlands
  • Oman
  • Peru
  • Philippines
  • Poland
  • Ramania
  • Russia
  • Singapore
  • South Africa
  • South Korea
  • Switzerland
  • Slovak Republic
  • Tunisia

The following visitors can apply Visa on Arrival at International Airport, Check Point & Sea Port :

  • Bhutan
  • Cyprus
  • Czech Republic
  • Estonia
  • Hungary
  • India
  • Kazakhstan
  • Latvia
  • Lithuania
  • Liechtenstein
  • Maldives
  • Mauritius
  • Ukraine
  • Poland
  • Saudi Arabia
  • Slovenia
  • Slovakia
  • Taiwan

Remarks: Above information are for reference only and subject to change without prior notice.

Require Vaccination Book

The following countries that require vaccination book (Yellow Fever Book) for entry into Malaysia & Thailand are :

Africa

  • Angola
  • Benin
  • Bolivia
  • Brazil
  • Burkina Faso
  • Burundi
  • Cameroon
  • Central African Republic
  • Chad
  • Columbia
  • Congo
  • Cote D'ivoire
  • Ecuador
  • Equatorial Guinea
  • Ethiopia
  • French - Guiana
  • Gabon
  • Gambia
  • Ghana
  • Guinea
  • Guyana
  • Guniea Bissau
  • Kenya
  • Liberia
  • Brazil
  • Mali
  • Mauritania
  • Niger
  • Nigeria
  • Panama
  • Peru
  • Rwanda
  • Sao Tome & Principe
  • Senegal
  • Sierra Leone
  • Sudan
  • Somalia
  • Suriname
  • Tanzania
  • Togo
  • Uganda
  • Venezuela
  • Zaire

South America

  • Bolivia
  • Brazil
  • Colombia
  • Equador
  • French Guiana
  • Guyana
  • Panama
  • Peru
  • Suriname
  • Venezuela

Additional Countries that require Yellow Fever Book for Thailand are :

  • Coted' Ivoire
  • Equatorial Guinea
  • Mauritania

Remarks: Above information are for reference only and subject to change without prior notice.

People's Republic of China (PRC)

ALL Country / Territory nationals do always require Visa when entry People Republic of China except below listed :

  • Hong Kong Special Administration Region (1)
  • Macau Special Administration Region (2)
  • Republic of China (Taiwan) (3)
  • Brunei (4)
  • Japan (4)
  • Singapore (4)

Remarks
  • (1) & (2) Residents will use the ‘China Re-entry Permit / Card’ when entry PRC.
  • (3) Residents will use the ‘Mainland Travel Permit for Taiwan Residents’ when entry PRC.
  • (4) Ordinary passport holders from Brunei, Japan & Singapore enjoy visa free to access PRC for up to 15 days.

Remarks: Above information are for reference only and subject to change without prior notice.

Hainan Visa Free Policy & Arrangement (For Foreigner re-entry Sanya)

According to the ‘Hainan Visa Free’ policy, passengers from the 26 nationalities who are granted Hainan Visa Free status to visit Sanya (Hainan Province) MUST be arranged and organized in group by a travel agency who is registered and authorized by the Authority and arrange necessary entry / exit arrangement.

  • Austria
  • Australia
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Indonesia
  • Italy
  • Japan
  • Kazakhstan
  • Korea
  • Malaysia
  • Netherlands
  • New Zealand
  • Norway
  • Philippines
  • Russia
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • Thailand
  • Ukraine
  • United Kingdom
  • United States of America

Remarks
  • The deadline for making application of HVF is Starres Closing for reservations and pre-cruise preparation.
  • Those personal data of applicant (Name in full – English, Sex, Date of Birth, Passport no. & Nationality) are COMPULSORILY REQUIRED upon making HVF application for submission to the Sanya Immigration.

Remarks: Above information are for reference only and subject to change without prior notice.

Hong Kong - Immigration Requirement

Hong Kong, SAR Visitors holding travel documents issued by the following countries will require a visa to enter HKSAR

  • Afghanistan
  • Albania
  • Angola
  • Armenia
  • Azerbaijan
  • Bangladesh
  • Belarus
  • Burundi
  • Cambodia
  • Cameroon
  • Congo
    (Democratic Republic of) / (Republic of)
  • Costa Rican Provisinal passports
  • Cote D’ivoire (Republic of)
  • Documento de identidad Y viaje"
    issued by Costa Rican Government
  • Eritrea
  • Ethiopia
  • Georgia
  • Grenada
  • Iran
  • Iraq
  • Khazakstan
  • Korea (Republic of), (North)
  • Kyrgystan
  • Laos
  • Lebanon
  • Liberia
  • Libya
  • Moldova (Republic of)
  • Montenegro (Republic of)
  • Myanmar
  • Nepal
  • Nicaragua
  • Nigeria
  • Pakistan
  • Palestine (State of)
  • Panama
  • People's Republic of China
  • Russian Federation
  • Senegal
  • Serbia (Republic of)
  • Sierra Leone
  • Solomon Islands
  • Somalia
  • Special Peruvian Passports
  • Sri Lanka
  • Sudan
  • Syria
  • Taiwan
  • Tajikistan
  • Togo
  • Tongan National Passports
  • Tongan Protected Persons Passports
  • Turkmenistan
  • Tuvalu
  • Ukraine
  • Uruguay
  • Uzbekistan
  • Vatican Service Passport
  • Vietnam
  • Persons holding 'Stateless' travel document

Remarks: Above information are for reference only and subject to change without prior notice.

Taiwan, Region of China (ROC)

ALL nationals do always require Visa when entry Taiwan except below listed :

  • Austria
  • Australia
  • Belgium
  • Canada
  • Costa
  • Rica
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Iceland
  • Ireland
  • Japan #
  • Liechtenstein
  • Luxembourg
  • Malaysia
  • Malta
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Portugal
  • Republic of Korea
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • United of Kingdom
  • United States of America

Remarks:
  • A passoport with validity of a least six month after entry.
  • Visa-exempt entry only applicable to formal passports, not including emergency, temporary or other informal passports.
  • # Japanese Citizen is entitled to validity of passport at least three months, under same other requirements (unless otherwise stipulated by treaty or agreement)
  • A confirmend return air ticket or an air ticket and a visa for the next destination, and a confirmed seat reservation for departure.
  • Ports of entry : Taiwan Taoyuan Internatinal Airport, Kaohsiung International Airport, Kaohsiung Harbor, Keelung Harbor, Hualian Airport, Hualian Harbor, Taichung Harbor, Magong Airport, Taitung Airport and Taichung Airport.

Remarks: Above information are for reference only and subject to change without prior notice.

Vietnam - Immigration Requirement

Vietnam visa will be exempted for below passport holders.

Vietnam Visa will be exempted for below passport holders :
  • Brunei
  • Combodian
  • Denmark
  • Denmark
  • Finland
  • Indonesia
  • Japan
  • South Korea
  • Laos
  • Malaysia
  • Norway
  • Philippines
  • Russia
  • Singapore
  • Swedan
  • Thailand

Remarks:
  • Applicable for all port-of-call in Vietnam. Passenger who should pay and make request via Star Cruises upon reservations.
  • Application of Visa - On Arrival (Transit) is applicable for all passengers (except PRC passport holder) who are holding a valid international passport.
  • Those personal data of applicant which shown on passport (including: Name in full – English, Sex, Date of Birth, and Passport no. & Nationality) are COMPULSORILY REQUIRED upon making application for submission to the Immigration.
  • Application & Handling fee (single entry) is USD25.00 per person.
  • The deadline for making this application is ‘Starres System’ closing for reservations on respective departure. (Please refer to the attached closing schedule)

Remarks: Above information are for reference only and subject to change without prior notice.